Refund policy

Return and Refund Policy

Thank you for shopping with Badbowl! If you're not completely satisfied with your purchase, we're here to help.

Please note:

• We do not accept return requests submitted directly via the order page.

• All returns must be approved by our customer service team before being shipped back. To start a return, email us at info@badbowl.us.

Returns:

• You have 30 days from the date of delivery to return an item.
• To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
• Some products may not be eligible for return due to their nature, such as customized or perishable items.
• You are responsible for the shipping costs associated with returns. Shipping fees are non-refundable.

Refunds:

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If your return is approved, a refund will be processed and applied to your original payment method within 7–10 business days.
• If you receive a damaged or defective item, please contact us within 7 days of receipt, and we will arrange for a full refund or replacement.

Restocking Fees:

• Items returned due to customer error (e.g., incorrect order or change of mind) may be subject to a 10% restocking fee.

Exchanges:

• We do not offer direct exchanges. If you'd like a different product, please return the original item for a refund and place a new order.

If you have any questions or need assistance with your return or refund, please contact us at info@badbowl.us.

Badbowl
Hayward, CA, United States