FAQ

Please be sure to contact us within 30 days of product delivery.
Please note that we accept returns or exchanges for quality issues. (Please note that we will not accept returns if not returned for 30 days or more.) If the size does not fit or does not match the picture, we will return or exchange the item at the customer's convenience.

[Exchanges/returns cannot be accepted]
・Items that take more than 30 days to deliver
・Products with missing labels, tags, boxes, etc.・
Products that have been used or cleaned
・Products damaged by customers・Dirty or smelly products・
Products with missing accessories upon delivery・
Provide hemming services

【About exchange】(info@badbowl.us)
Return shipping charges will be the customer's responsibility. Once we receive the product, we will ship a replacement product. If an exchange is required due to customer convenience, we may offer cash on delivery. We may not be able to accept a return if an accident occurs that renders the item unreturnable, or if the condition of the item deteriorates.

[About returns] Please contact us via email to inform us of the products you want to return and the reasons. Shipping charges for returning products will be borne by the customer. We may not be able to accept a return if an accident occurs that renders the item unreturnable, or if the condition of the item deteriorates.